Warmar Communications
Calls, messages, chat, and collaboration in one managed service.
Warmar Communications combines business calling, voicemail, internal team chat, customer messaging where included, presence, call routing, and supported collaboration features through the Warmar Communicator experience.
Communications at a glance
One communications workspace
Warmar Communicator supports desktop, mobile, and browser access where available, with calling, voicemail, team chat, presence, and package-appropriate messaging.
Clear messaging boundaries
Business Voice includes internal team chat but not customer SMS/MMS. Customer messaging begins with Business Connect.
Itemized onboarding
Porting, provisioning, registration, call-flow setup, hardware, training, onsite work, and complex carrier or PBX work are selected from the actual work required.
Communications packages
Prices are per paid user per month. Taxes, regulatory fees, carrier charges, registration, devices, hardware, onboarding, onsite work, and unusual configuration are separate unless listed in the estimate.
Business Voice
$35.00/user/month
- Business Calling
- Voicemail
- Internal Team Chat
- Presence and Availability
- Warmar Communicator Access
- Basic Call Routing
- Standard Local DID Entitlement
- Standard E911 Assignment
Business Connect
$40.00/user/month
- Business Calling
- Voicemail
- Internal Team Chat
- Presence and Availability
- Warmar Communicator Access
- Basic Call Routing
- Standard Local DID Entitlement
- Standard E911 Assignment
- Customer SMS / MMS
- Shared Customer Messaging
- 250-Segment Messaging Pool
Business Communicator
$49.00/user/month
- Business Calling
- Voicemail
- Internal Team Chat
- Presence and Availability
- Warmar Communicator Access
- Basic Call Routing
- Standard Local DID Entitlement
- Standard E911 Assignment
- Customer SMS / MMS
- Shared Customer Messaging
- Video Conferencing and Screen Sharing
- Warmar Meetings Integration
- 500-Segment Messaging Pool
Communications add-ons and support
| Option | Starting price | What it covers |
|---|---|---|
| Messaging Registration / Enablement | Quoted | One-time messaging registration or carrier pass-through work for Business Connect or Business Communicator. Final fees depend on campaign, number type, carrier, verification, and compliance requirements. |
| Number Porting | $25.00/number one-time | Standard number porting coordination for one eligible number. Complex ports may require a custom quote. |
| Phone / App Provisioning | $25.00/device one-time | Remote setup and provisioning for one supported user or device. Onsite deployment uses Field Services and trip fees. |
| Communications Support – Basic | $125.00/hour | Basic phone troubleshooting, programming, configuration, and communications support. |
| Communications Support – Advanced / PBX | $175.00/hour | Advanced PBX, call routing, carrier, and communications platform troubleshooting or configuration. |
| Auto Attendant / Call-Flow Setup | $250.00 one-time | Standard auto-attendant, call-routing, schedule, and call-flow setup. Complex multi-site or PBX work may require a custom quote. |
| Voice Network Readiness Review | $295.00 one-time | Network readiness review for voice services, including supported VLAN, QoS, firewall, and connectivity considerations. |
| Additional Direct-Dial Number | $5.00/number/month | Additional standard business direct-dial number where available. The package-included standard DID is not charged again. Carrier, tax, and regulatory fees may apply. |
| Voicemail Transcription | $5.00/user/month | Voicemail transcription for one supported user where available. |
| Call Recording | $10.00/user/month | Call recording for one supported user. Storage, retention, legal requirements, and policy needs may affect final scope. |
| Expanded Messaging Allowance | $10.00/user/month | Per-user expanded messaging allowance available only with Business Connect or Business Communicator. Usage remains subject to registration, acceptable use, compliance, filtering, carrier limits, and final service terms. |
| Analog Adapter / Fax Support | $15.00/device/month | Recurring support for one approved analog adapter or fax use case. Hardware, carrier, fax, and configuration requirements may vary. |
| Shared / Common-Area Phone | $15.00/device/month | Service for a lobby, shop, warehouse, conference, or other shared phone. Hardware and provisioning are separate. |
| Toll-Free Number | $15.00/number/month | Toll-free business number. Usage, carrier, tax, and regulatory charges are separate. |
| Additional Messaging Pool | $25.00/month | Additional shared carrier messaging capacity for a customer using Business Connect or Business Communicator. Carrier rules and compliance requirements apply. |
| Advanced Call Queue | $50.00/queue/month | Advanced queue routing, shared coverage, and queue visibility for one supported queue. |
Who this is for
Warmar Communications is for businesses that need dependable calling, voicemail, call routing, internal chat, customer messaging, shared conversations, or collaboration features without making employees move between separate apps for features already included in their package.
Problems we help solve
- Calls do not reliably reach the right people, queue, or schedule.
- Voicemail, internal chat, and customer messaging are scattered across unrelated tools.
- The business needs shared access to customer conversations without exposing personal phone numbers.
- Carrier, number porting, registration, hardware, network readiness, and onsite deployment need one coordinated plan.
- Old phone-system pricing hides setup work inside vague package charges.
The Warmar Tech Approach
Map the communication flow before configuring the tools.
1. Understand
We review users, phone numbers, devices, locations, call paths, messaging needs, business hours, network readiness, and carrier requirements.
2. Design
We select the package, add-ons, porting, registration, hardware, call flow, training, and deployment work actually needed.
3. Onboard
Approved onboarding components are completed and documented without charging both a bundled setup amount and the same work separately.
Communications onboarding
Communications does not use an automatic minimum setup charge. The estimate is built from the work required and may present one clean Communications Onboarding subtotal while retaining the component detail internally.
- Number porting
- User or device provisioning
- Messaging registration and carrier pass-through fees
- Auto-attendant and call-flow setup
- Hardware configuration
- Training
- Onsite installation, Field Services labor, and trip charges
- Complex carrier, PBX, firewall, SBC, or multi-site work
The same component is not charged again when it is already included in an approved onboarding subtotal.
Messaging and availability rules
Business Connect and Business Communicator include pooled carrier messaging. Business Voice cannot use messaging add-ons as a shortcut around Business Connect. Messaging remains subject to number eligibility, carrier registration, 10DLC or toll-free verification, compliance, filtering, acceptable-use requirements, and platform availability.
Meetings, RCS, AI features, integrations, fax-inbox workflows, advanced reporting, and wallboards are described as planned, beta, limited-release, or configuration-dependent until they are production-ready for the customer’s environment.
Small print
Communications pricing is a starting point and may vary based on users, numbers, extensions, call paths, messaging registration, usage, devices, hardware, integrations, taxes, regulatory fees, carrier requirements, platform availability, location, and final scope. Number porting, provisioning, configuration, training, onsite deployment, hardware, carrier fees, messaging registration, toll-free verification, campaign fees, taxes, regulatory fees, and project costs are separate unless specifically included in the estimate. Final eligibility, package fit, service term, availability, and scope are confirmed after review.
Communications FAQ
What is the difference between Warmar Communications and Warmar Communicator?
Warmar Communications is the managed service. Warmar Communicator is the desktop, mobile, and browser application used for calling, voicemail, team chat, customer messaging where included, presence, and supported collaboration features.
Is customer SMS/MMS included with Business Voice?
No. Business Voice includes internal team chat, but customer SMS/MMS begins with Business Connect.
How much messaging is included?
Business Connect includes 250 carrier SMS segments per paid user each month, pooled across eligible users. Business Communicator includes 500 per paid user. Unused allowance does not roll over.
How do expanded messaging allowances work?
Business Connect and Business Communicator include pooled carrier messaging allowances. Expanded allowances may be available, but messaging remains subject to registration, acceptable use, compliance, filtering, carrier limits, and final service terms.
Is onboarding a fixed package fee?
No. Communications onboarding is based on the work required, such as porting, provisioning, messaging registration, call-flow setup, hardware configuration, training, onsite installation, and complex carrier or PBX work.
Does each paid user include a phone number and E911 assignment?
Packages include up to one standard local DID per paid user where available and one standard E911 assignment per paid user where applicable. Additional numbers, locations, assignments, and carrier requirements may be separate.
Are video meetings included?
Business Communicator includes supported video conferencing, screen sharing, guest meetings, and Warmar Meetings integration. Availability may be limited-release or configuration-dependent until confirmed for the customer.
Can we keep our existing phone numbers?
Often, yes. Porting depends on carrier approval, documentation, accurate account information, timing, and number eligibility.
Related services
Network Management
Networks, Wi-Fi, routing, and connectivity that support clear communications.
Managed IT
User, device, and daily support for the systems your team depends on.
Field Services
Onsite installation, device setup, and practical deployment support.
Procurement
Business phones, headsets, conference devices, and related hardware sourcing.
Order online
Start with a clearly scoped Communications option.
Auto Attendant / Call-Flow Setup
Standard auto-attendant, call-routing, schedule, and call-flow setup. Complex multi-site or PBX work may require a custom quote.
$250.00
View optionVoice Network Readiness Review
Network readiness review for voice services, including supported VLAN, QoS, firewall, and connectivity considerations.
$295.00
View optionModernize the way your team communicates.
Start with your users, phone numbers, call flow, messaging needs, devices, and rollout plan. Warmar Tech will map the package and onboarding work without hiding duplicate charges.
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