Managed I.T. Services

Pair our Business Continuity and Disaster Recovery (BCDR) services with your managed services plan to provide protection when it is needed most. To learn more about our BCDR Solution.

Cloud Only

With our cloud only plan, your data is securely uploaded and  to our cloud storage. When disaster strikes, you will be able to restore your some or all of your files from the online location.

Cloud and On Premise

Cloud and On Premise solution allows for you to quickly restore when things go wrong by pulling from a local appliance. You benefit from being able to restore your system independent of having an internet connection. When the connection is working, the appliance uploads a copy of the backups to the cloud in case of a physical disaster.

Cloud Services Backup

While cloud providers are typically very reliable, there has been times that data is lost and not able to be recovered. Our cloud services backup takes the files that you have stored and creates a backup that is hosted on an independent cloud. In addition, you are also able to customize the retention policy providing you with a longer recovery window form what typically comes form Microsoft365 or Google Workspace.

Cloud Service Archive

We know that some of our customers are required to keep an archive of information to be compliment with certain laws and/or regulations. Our cloud services archive solution keeps an archive in a separate and independent cloud location. This separation allows you changed cloud services providers and still be compliant.

Having the right tools in your business helps drive productivity. While our base services offer enough to help you get started, having the right cloud services can take your business to the next level. Pairing our cloud services with managed services means that we take a more hands-on approach to ensuring the management of the platform. As such, some of our favorites cloud services to manage include but are not limited to:

• Ring Central (Cloud VOIP Services)
• QuickBooks (Business and Accounting Suite)
• Resi (Streaming Platform)
• Yodeck (Digital Signage Management)
• Zoom (Video Conferencing)
• Exclaime (E-Mail Signature Standardization)
• Enlift Team Plan (Sales and Marketing Platform)
• AirSlate (Document Signing Platform)
• Wasabi Cloud Storage (Cloud Storage Platform)

Our cyber-security services paired with our managed services package give you both peace of mind and expanded productivity. While we have included a great foundation for security in all our base packages, some organizations require more. As such, we have created add-on services to enhance our security offerings.

Enhanced E-Mail Spam, Virus, and Phishing Protection

Powered by ProofPoint, e-mail will be scanned and analyzed to ensure that it safe for your users to open. This provides best in class e-mail protection and ensures that your users are safe from malicious threat actors. (Per User)

Dark Web Monitoring, Phishing Simulations, and Micro Training

Data breaches happen more often than they should and are on the rise, while most people just deal with the announcement of having more spam, two other risks exist with your information being on the dark web. First, it is often the case that in addition to your e-mail address being leaked, so is your password. While it is a best practice that you use a separate password for each website, many users simply don’t adhere to this practice and if adversaries have that user’s password, then they oftentimes can access other sites and impersonate that user. Second, adversaries are now able to better phish that user to get more access to an organization. We can protect against this by providing users training and monitoring and alerting them when credentials have been taken on the dark web. (Per User)

Device Vulnerability Scanning

This service complements our patching strategy by also scanning and alerting on known vulnerabilities and having us address them. One thing that sets this apart from what our competitors do is that instead of scanning yearly or quarterly, we scan multiple times a day. If a new vulnerability is a foundation, we can respond to mitigate the problem quickly. This significantly reduces the amount of time that it has to be exploited.

Risk Assessments and Policy Reviews

Having the right policies in place can help you prevent problems in the longer term. They provide a framework as to how your organization not only prevents a data breach from happening but also how they are responded to. In this assessment, we look at vulnerabilities found in your environment, the policies you have in place, and how well the organization is following the policies.

Password Management with LastPass

LastPass has been referred to as the gold standard when it comes password management. With our offering, your teams store passwords securely in best in class password vaults. Passwords can be shared when needed securely. In addition, users are notified when a password has been reused or is weak. Lastpass also will generate strong passwords so that users don’t have to come up and remember complex passwords. This provides you with peace of mind that your passwords are complient and secure.

Content Filtering

Our content filtering solutions helps employees stay productive and secure. We prevent employees from accessing sites that have malicious content. We can prevent employees from accessing pornography, social media, and other sites that take away from productivity. Our filtering platform works in office, but outside of the office meaning that you are keeping your company asset safe no-matter where it is.

ENGAGEMENT

According to Gartner, 50% of employees will continue to work remotely, even after COVID-19 ends. Traditional security platforms like corporate firewalls and VPNs don’t take into consideration new work trends, like hybrid work from home. Our engagement solution can ensure that your employees are being productive no matter where they are. (Requires Content Filtering Add-On).

• Unlimited Helpdesk Hours (Per user)
• Onsite (Workbench) Hour Block (3,6, or 12) (per device)