What Are Managed I.T. Services?
In today’s fast-paced world, managing your business efficiently is crucial to your organization’s success. Warmar Technology Solutions offers Managed IT Services designed to let you focus on your core mission while we handle your technology needs. Our services provide an affordable IT team for small businesses, capable of managing workstations and servers running Windows, Mac, and Linux. We also specialize in cloud solutions, Active Directory, networking, antivirus software, data backup, patching, and more.
With Warmar Technology Solutions, you gain a trusted partner dedicated to enhancing your productivity and security. Our managed services solution empowers your organization by taking care of all your IT needs, allowing you to concentrate on growing your business.
Our Managed IT Service Packages:
Compare Our Packages
| Feature / Service | Silver | Gold | Platinum |
|---|---|---|---|
| Helpdesk | Business Hours | 24/7 | 24/7 |
| Remote Monitoring (24/7) |  | | |
| Microsoft 365 Management | | | |
| MFA | Basic | Advanced MFA | Advanced MFA |
| Core Cybersecurity Suite | | | |
| Phishing Awareness Training | | | |
| Dark Web Monitoring | | | |
| Basic Backup | | | |
| Enhanced Backup & Continuity | Add-on | | |
| Quarterly TBRs | Health Review | Ops Review | VCIO |
| Onsite Support (per month) | Discounted Rates | 2 hrs | 4 hrs |
| Priority Helpdesk SLA | | | |
| Dedicated Account Manager | | ||
| VCIO Services | | ||
| Quarterly Executive Summaries | |
Silver – Foundation for Success
Starting at $95 per user / per month
Best for small teams that need reliable support during standard work hours.
Business-hours helpdesk (Mon–Fri, 9am–5pm)
24/7 remote monitoring & automated alerts
Microsoft/Google MFA (basic, built-in MFA)
Core cybersecurity: antivirus, patch management, web filtering
Basic backup (file-level, daily, 14–30 day retention)
Quarterly Technology Business Reviews (health-focused)
Onsite support available at discounted rates
Gold – Comprehensive IT Management
Starting at $155 per user / per month
Best for growing businesses that need stronger coverage and faster response.
Everything in Silver, plus:
24/7 helpdesk with faster response times
2 hours of onsite support per month (1-hour minimum per visit)
Advanced MFA (enterprise-grade login security)
Phishing awareness training + dark web monitoring
Enhanced backup & business continuity (cloud + local recovery, faster recovery times, extended retention)
Quarterly TBRs expanded to include operations, security stack reviews, and project planning
Platinum – Executive IT Partnership
Starting at $210 per user / per month
Best for organizations that want IT strategy fully aligned with business goals.
Everything in Gold, plus:
4 hours of onsite support per month (priority next-business-day scheduling)
Dedicated Account Manager (consistent point of contact)
Full VCIO services, including:
IT budget planning & forecasting
Long-term technology roadmaps
Vendor & licensing management
Policy & compliance guidance
Project prioritization with leadership
Representation at leadership or board meetings
Quarterly executive summary reports
Service Add-ons
Our MIS packages cover the essentials, but every business has unique needs. These add-ons let you customize your plan for advanced security, compliance, and productivity.
Cybersecurity Add-Ons
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Advanced Endpoint Protection (EDR/XDR) – Next-gen detection and response beyond antivirus.
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Email Security Gateway – Advanced spam filtering, phishing defense, attachment scanning.
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Security Awareness Campaigns – Simulated phishing campaigns with detailed reporting.
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Penetration Testing – Annual or semi-annual external security testing.
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Compliance Audits – HIPAA, PCI, SOC readiness reviews.
Data Protection & Continuity
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Enhanced Backup/BCDR for Servers – Image-based backups with rapid recovery.
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Archiving & Retention – Long-term storage for compliance (email & file).
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Disaster Recovery Drills – Full walk-through tests with leadership team.
Cloud Services
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Microsoft 365 Licensing & Management – Business Standard, Premium, or Enterprise plans.
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Google Workspace Management – Admin support for Gmail, Drive, and Workspace tools.
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Cloud File Storage (SharePoint/OneDrive/Dropbox) – Setup, migration, and support.
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Cloud Service Management – $12.50/user/service/month (MSP clients receive 20% discount).
Business Productivity
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VoIP / Cloud Telephony – Hosted PBX with CRM integration.
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Website Hosting & Management – Secure WordPress hosting and maintenance.
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Managed Print Services (MPS) – Print hardware, management, and support through our partner TotelPrint.
Strategy & Compliance
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Additional VCIO Hours – Project planning, budgeting, vendor coordination.
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Policy Development – Acceptable use, BYOD, cybersecurity policies.
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IT Compliance Reporting – Customized reports for leadership, regulators, or auditors.
Why Consider a Managed Services Provider?
Proactive Problem Resolution
- Anticipate and address issues before they escalate.
- Minimize downtime and maintain business continuity.
Cost-Effective IT Management
- Affordable IT solutions tailored for small businesses.
- Predictable monthly costs without unexpected expenses.
Access to Expertise
- Utilize the knowledge of experienced IT professionals.
- Stay current with the latest technology trends and best practices.
Enhanced Security and Compliance
- Protect your business from cyber threats with advanced security measures.
- Ensure compliance with industry regulations and standards.
Scalability and Flexibility
- Easily scale IT services as your business grows.
- Adaptable solutions to meet changing business needs.
Focus on Core Business Functions
- Delegate IT management to experts.
- Concentrate on your primary business objectives and growth.